Implementation of PP&C to unlock the full potential of SAP PMR

FSSI-logo

  • Foodstuffs South Island Co-operative is a market leader in New Zealand South Islands’sretail grocery industry

  • Headquartered in Christchurch, Canterbury (NZ)
  • The Co-operative supports the well-known brands: New World, PAK’nSAVE, Four Square, RaewardFresh, Henry’s and On The Spot
  • Proud to be 100% owned and operated by people from New Zealand
  • Revenue: $3.28 bn NZD (2021)

Further information: foodstuffs-si.co.nz 

Success Story

Implementation of PP&C to unlock the full potential of SAP PMR

retailsolutions' PP&C combined with SAP PMR optimise Foodstuffs' promotion planning and improve their margins

  • Manually managed promotion planning process led to fragmented ways of working; challenges caused by obsolete master data

  • Majority of promotions are vendor proposed, managing negotiations with vendors is time consuming

  • Manual maintenance of a large volume of promotions

  • Covid-19 pandemic let to the project being executed entirely remote

Promotion Planning & Calendar

SAP Promotion Management for Retail (PMR) was paired it with Promotion Planning & Calendar (PP&C), the out-of-the-box Industry Cloud solution for enhanced support of high-level promotion planning. 

Solution

  • Implementation of retailsolutions PP&C and SAP PMR to bring the end-to-end planning process on system -enabling working with accurate and up-to-date master data with automatic notifications of master data changes
  • Custom Vendor portal allows suppliers to view planned promotional activities and submit proposals for product promotionss along with associated funding ready for approval directly in the system
  • Automated offer terms construction based on proposed vendor rebate proposals and pre-configured target margins

Benefits

  • Improved coordination of the promotion planning process

  • Fewer mistakes, better accuracy, reduced rework, improved transparency

  • Less communication effort reduces the scope for errors and improves vendor relationships

  • Significant reduction in effort required to maintain promotional offers.

[English]

We extremely value retailsolutions for their expertise in helping organisations like ours to maximise the return on investment from SAP CAR and SAP F&R implementation.

We are continuing an ongoing engagement with them to achieve further system efficiencies.

API

Kosta Ouskov,

Operational Excellence Manager –
Systems Optimisation

[English]

The introduction of PMR promotions and planning tools has optimised our promotional functions in the Support Centre and our stores. We have gained many efficiencies and are already coming up with new ways to potentially add to these functions to enhance other areas of our promotional activities. Vendors are excited to use the new portal functionality and are enjoying the immediate visibility this provides them to assist with funding allocation and forecasting of upcoming promotional activity.

Foodstuffs South Island

Amanda Beatty,

SAP Retail Support Manager

[English]

Delivering the migration from classic PMR to the new PMR on CAR has significantly improved the solution integrity for our Promotions business which has given us a future-proof platform that enables future strategic initiatives. Working with such a strong collaborative approach with the Axfood teams, retailsolutions were able to challenge our existing customisations, duplication and complexity, and deliver a far more simplified, efficient and time saving solution, on time and within budget.

The relationship we have built with retailsolutions and the expertise they provide, has been fundamental to the success of this project and hopefully many more to come.

Axfood

Dick Due Pedersen,

Head of Department Price & Assortment at Axfood IT

image-6456

retailsolutions brings a lot of experience in the retail industry to the table. In addition, there is the technical know-how and expertise of retailsolutions, with which we were far more than just satisfied.
Through the cooperation, a considerable increase in efficiency was achieved in our company with the implementation of retailsolutions' RapidRetail Promotion Planning.

Volg

Mario Martins,

Lead Digital Corporate Development, Volg

[English]

retailsolutions had a fantastic team, from architects to projects leads, business analysts and developers. Not only do they know the solutions they work with so well, but they know the industry. It's this understanding of the industry and its processes that is crucial when designing new solutions.

The PMR project was a real pleasure to be part of.

Axfood

Ine Seidel,

Application specialist SAP PMR, KPV

[English]

retailsolutions really took their time to understand the business process, which means they also suggested changes in the system that would make the business process itself more efficient.

I think that was an important part of this successful implementation.

Axfood

Jenny Ekholm,

Business Retail Process Specialist

[English]

By upgrading PMR to the CAR platform, we now have a future-proof solution to continue to build our promotion process on. retailsolutions, as usual, delivered a well-executed project and helped us with a solution that worked smoothly from day one.

Axfood

Nina Krantz,

Business Process Owner

[English]

Spending quite some time on the design workshops really paid off. We have a great solution that not only saves time for the business, but also results in less errors, meaning less work for all, greater confidence in the solution and therefore more happy end users.

There are many factors to why this project went live so successfully, but the team collaboration between retailsolutions and Axfood business and internal IT was certainly a key factor.

We went for a ‘big bang’ go live, which is not the usual Axfood way to do things, but what a remarkable go-live we had! Amazing cutover planning and great teamwork lead to a seamless go live, leaving the team set up to handle the initial production defects with nothing to do!

Axfood

Ine Seidel,

Application specialist SAP PMR, KPV

image-5074

We are pleased with the quality and speed of ongoing support provided by the retailsolutions team and the benefits of having a consistent partner bring to the overall experience of deploying a complex project like PMR.

Pets at Home

Mariusz Kwiatkowski,

PMR Project Lead and Promotions Manager at Pets at Home

[English]

From an Axfood perspective, it has been a great experience working with retailsolutions. The team has really done an excellent job and I think we would not have had such a successful result without their knowledge and skills on SAP PMR, retail and promotions.

Axfood

D. Lindmark,

Project Manager

[English]

Within a very short time we have all 5 chains represented in the promotion planning apps.
So we are doing great, thanks to a well-built solution by retailsolutions and good testing by our end-users.

Axfood

Ine Seidel,

PMR Application Specialist