Retailers face the challenge of efficiently managing orders and ensuring on-time deliveries in an increasingly complex omnichannel environment. With Order Management for Sourcing and Availability (OMSA), SAP offers a central solution to optimise procurement and order fulfilment.

OMSA enables efficient management of order confirmations, rescheduling and allocations. It provides a comprehensive view of stock availability and improves delivery date promises based on the availability of products. This solution integrates seamlessly into various SAP environments and helps retailers to optimise their supply chain processes and thus increase customer experience.

rs_Product
  • SAP OMSA for omnichannel order management

  • Integrated inventory availability view

  • Customisable order confirmation and rescheduling functions

rs_Targets

  • Increased efficiency in procurement and order fulfilment

  • Centralised control and transparency of stock levels

  • Improvement and flexibilisation of delivery processes

rs_Benefits

  • Increased customer satisfaction through more precise delivery dates

  • Better resource utilisation and cost reduction

  • Simplified and accelerated order processing

  • Greater adaptability to market requirements