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Customer experience based on state-of-the-art technology
Customer Centricity puts the customer and not the product at the centre of interest.
Customer Centricity defines the value chain in such a way that it starts with the customer: the customer's expectations, needs and wishes form the starting point. Technically, this is made possible with the SAP product range across all channels (omnichannel).
News
Digital efficiency with Store apps: How tailor-made solutions transform business processes
MoreDiscover how SAP-based apps help companies optimise mobile processes, use data intelligently, and successfully master digital transformation with…
retailsolutions honoured as Neptune Software OEM Partner of the Year
Moreretailsolutions has been awarded OEM Partner of the Year by Neptune Software! Find out which innovations and successes have led to this prestigious…
Store Apps: In-Store Apps in practice at Retailers
MoreFind out how innovative branch concepts and smart technologies such as AI, augmented reality and low-code platforms are shaping the future of retail…
Our topics in the area of
"Omnichannel & Customer Centricity"
SAP Customer Activity Repository
The platform as the basis for successful retail processes
SAP Emarsys Customer Engagement
Customer engagement platform for highly personalised omnichannel experience
POSDTA
Smooth integration of POS solutions
Store Apps
Modern store management
SAP OPP
Consistent Promotional prices, centrally stored and contributed
Process Foundation
The solution for optimised business processes in the Business Eco System