Coop Pronto AG: SAP S/4HANA Transformation as the Foundation for a Digital Future​

Coop_Pronto
  • Founded in 1972 as OK Coop AG, renamed Coop Pronto AG in 2024
  • Coop Pronto AG is the market leader in the convenience, petrol station and energy market in Switzerland
  • Over 320 shops in Switzerland and Liechtenstein
  • Management of the shops in a franchise system with franchise partners as independent entrepreneurs

Further Information: www.coop-pronto.ch/de

Coop Pronto’s IT landscape was characterized by legacy structures and fragmented systems that no longer met the company’s growing business requirements.

Starting Point

  • Fragmented IT landscape with limited future viability
  • High complexity in SAP ECC due to numerous custom developments
  • Time-consuming integration caused by multiple interfaces
  • Low transparency due to lack of process documentation
  • Inefficient workflows due to missing harmonization
  • Low user acceptance due to limited usability

A Structured Approach to S/4HANA Transformation

To ensure a successful transformation, Coop Pronto adopted a structured approach addressing both technical and organizational aspects.

Solution

  • Harmonized overall architecture based on fit-gap analyses
  • Standardized processes & interfaces through introduction of the Process Foundation
  • Reduction of custom developments in favor of SAP standard
  • Integration of modern solutions (SAP Commerce Cloud, Fiori apps)
  • Agile implementation with short sprints and continuous optimization
  • Clear project governance using SAP Activate and Solution Manager
  • Transparent processes through documentation and defined target processes

Benefits

  • Harmonization of the IT landscape and standardization of processes
  • Higher efficiency and quality through a hybrid-agile methodology
  • Improved usability and collaboration

Innovation and Efficiency:
How Coop Pronto AG optimises processes with retailsolutions

Find out in the interview with Pierre Das, Head of Competence Centre SAP,
how Coop Pronto AG is implementing the digital transformation with retailsolutions.

 

[English]

This transformation was a key step in securing our future viability.

We were particularly impressed by the structured yet agile approach with which retailsolutions guided us competently and successfully through our S/4HANA transformation.

Coop Pronto

Pierre Das

Head of Competence Center SAP

[English]

The changeover to S/4HANA is a strategic milestone for Coop Pronto AG. Thanks to the targeted use of SAP Activate and the outstanding expertise of retailsolutions, we are successfully mastering this transformation and ensuring that our processes are future-proof and optimally aligned with our corporate goals.

Coop Pronto

Pierre Das

Head of Competence Center SAP