Successful decoupling of 22 SAP systems

  • Switzerland's most important fashion & department store
  • Founded in 1907 with headquarters in Spreitenbach, Switzerland.
  • The company belonged to the Migros Group from 1997 to 2020.
  • In 2020, it was sold to a joint venture of Austria's Signa Holding and Thailand's Central Group
  • CHF 808 million in sales (2018)
  • 3012 employees (2020)

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Success Story

Globus Switzerland: Successful decoupling of 22 SAP Systems

Following the sale of Globus from the Migros Group, the company was challenged with completing the IT decoupling, which means transferring all former Migros IT systems to new service providers.

  • Complex system landscape with over 150 interfaces and many in-house developments
  • Realization timeframe of 18 months
  • Many adjustments and settings were necessary due to the relocation of the systems
  • Partially missing documentation about the existing systems and interfaces
  • Ongoing takeover of operations for the productively implemented systems on the new landscape

Communication, coordination, and know-how - key attributes of retailsolutions in the decoupling of “Magazine zum Globus AG”


  • As-Is migration of existing systems and processes with the objective of risk reduction.
  • Employees' know-how acquired over the years can continue to be used and familiarization with a new system was not necessary
  • Integration of a large number of internal and external systems ensures data exchange with partner systems
  • Over 150 active interfaces enable smooth business processes
  • Job management in the retail system makes it possible to transfer existing jobs from the Migros system


  • Successful decoupling with stable running systems
  • Despite the new environment, Globus employees continue to work in the same system, so nothing has changed in their core processes and no adjustments are necessary for their workflows

The experts at retailsolutions have already partially supported and further developed our SAP systems under Migros. We were able to benefit greatly from this know-how in the system solution. Together with the strategic approach of the as-is system migration, the SAP carve-out was mastered without any incidents worth mentioning. 
A real success story.


Giovanni Odoni,

Head of IT Business Solutions

The decoupling was a unique challenge for us, because the ongoing business operations had to continue as far as possible without disruptions. With retailsolutions, we had an experienced expert at our side who accompanied us competently step by step on the way to our IT independence.

Thanks to the successful cooperation, we were even able to complete the project before the planned target date.


Francesco Santoli

Head of ERP Applications