Norway‘s 2nd Largest Retail Organisation
Official foundation in 1906 - the first store opened in 1867
117 local cooperatives with a total of 1.7 million cooperative members
1200 retail stores, including 5 supermarket chains and 4 specialist retail chains,
as well as online shops
The company owns the brands Coop Extra, Coop Mega, Coop Prix, Coop Marked,
Coop Obs! Hypermarked, Coop Byggmix, Coop Obs! Bygg and Coop Extra bygg
NOK 47 bn revenue (2017)
Further information: www.coop.no
At Coop Norge, the inventory was only fully recorded at the end of the year, as part of an annual counting routine.
The resulting lack of inventory visibility on most products, hindered full use of SAP F&R, with only 25% of the sales sensibly managed with this tool.
Complex architecture with the point-of sale system as primary and SAP ERP Central Component (ECC) as secondary system
Almost all movements were handled by the POS software
Poor user experience: several applications with many clicks
Inconsistent app design
SAP Forecast & Replenishment
Fully automated forecasting and replenishment with SAP F&R has been increased to more than 70 % of the total product range and continues to grow.
A suite of PDA and desktop Applications:
Goods Receipt, Returns, Store Transfers, Cycle, Exception
Ad Hoc and Annual counting applications
Manager review, recount and approval process for annual counts
Return architecture to SAP Best Practice with ECC as primary system, utilising new and existing SAP technologies
Enhanced user experience with less clicks, relevant information, asynchronous processing and optimal control of inventory
Consistent and uniform approach to app design and functionality
Increase utilisation of SAP F&R with better control of inventory
Thanks to Neptune based store-apps from retailsolutions, we massively simplified inventory management, increased automated replenishment with SAP F&R and reduced costs. Stores now have increased availability, reduced waste and more time to serve customers.
Program Manager, Coop Norge SA
Working with retailsolutions was a pleasure and I would want them on my team in any engagement going forward.
Project Manager SAP CAR & OAA
Implementing SAP CAR OAA and Inventory Visibility was one of the most successful SAP projects Coop have run, delivering benefits from Day 1 and helping Coop achieve our goals in Omnichannel Retailing.
Programme Manager Optimal Bestilling, Coop Norge
Implementing any standard SAP solution in our highly customized environment is always a challenge. Therefore I am very pleased by the fact that the SAP CAR project has gone as smoothly as it did keeping well under budget and completing all deliverables within 12 weeks.
Department Manager IT – Category Management & Supply Chain, Coop Norge