The IT departments of Swiss retail are characterised by change. Not only in terms of digitisation efforts with services, in webshops, with apps or experiments with new shopping experiences such as staffless shops. There is also a fundamental change in terms of the operation of corporate IT: Retailers are gradually moving their IT to the cloud. Compared to other industries, where the "cloud shift" has already been noticeable for some time, this change comes rather late for the industry - mainly for data protection reasons.
Florian Kraus describes the gradual development of Swiss retailers to the point of outsourcing core processes to the cloud and shares his experience of how the new SAP S/4HANA software generation is accelerating this development.
Read the full article here (Please note that unfortunately the article is only available in German language).