Coop Norge: 50 % efficiency gains by utilising SAP Fiori and Neptune across the store network
Co-Operative society of 94 local cooperatives in the trading and wholesale business in Norway
1.6 million members, NOK 64 billion in revenue
1,200 shops with 5 supermarket and 4 specialty retail chains, online shops
Product range: food, electronics, hardware, sporting goods, kitchen and household goods
The company owns the brands Coop Extra, Coop Mega, Coop Prix, Coop Marked, Coop Obs! Hypermarked,
Coop Byggmix, Coop Obs! Bygg and Coop Extra bygg
Further information: www.coop.no
Success Story
Coop Norge: 50 % efficiency gains by utilising SAP Fiori and Neptune across the store network
Challenge
Before the implementation of the new store apps, order management and inventory was challenging, complex and time-consuming. Business processes had to be managed cumbersomely across different systems, portals and apps.
Consolidate multiple apps and portals into one single point of entry for all ordering
Adopt an entirely new way of working
Provide significant amount of relevant information to users at the touch of a button
Solution & Benefits
SAP Fiori- and Neptune software applications
Coop Norge benefits from substantial improvements to stock availability, drastically improving sales potentials through the improved forecasting capabilities and provision of accurate proposals.
Solution
Single application that manages the entire ordering process
Automate ordering and provide users with intelligent order proposals
Improve visibility of all incoming orders
Provide a view of all stock within supply chain
Benefits
Improved shelf availability leading to increased sales and profits
Improved store efficiency due to process automation
Reduced working capital due to reduction in overstock
Reduced wastage leading to increased profits
Reduction in complexity
Free up time to focus on in-store customer experience